Brandcaptur ("Brandcaptur," "we," "us," or "our") is a subsidiary of Propel Horizons LLC. This Privacy Policy explains how we collect, use, disclose, and protect information when you access or use the Brandcaptur platform, websites, and services (collectively, the "Service").
By using the Service, you agree to the practices described in this Privacy Policy.
1. Information We Collect
1.1 Information You Provide
We may collect information you or your business provides, including:
- Name, email address, and login credentials
- Business name and billing information
- User roles (admin, marketing, employee)
- Photos, videos, captions, tags, and metadata uploaded to the Service
- Communications with us (support requests, feedback)
1.2 Automatically Collected Information
When you use the Service, we may automatically collect:
- IP address
- Device type, browser, operating system
- Usage data (pages viewed, actions taken)
- Log data and timestamps
1.3 Employee-Generated Content
Photos and videos uploaded by employees are collected at the direction of the Customer (the business). Brandcaptur processes this content solely on behalf of the Customer.
2. How We Use Information
We use information to:
- Provide, operate, and maintain the Service
- Authenticate users and manage accounts
- Process billing and subscriptions
- Improve performance, features, and user experience
- Provide customer support
- Enforce our Terms of Service
- Comply with legal obligations
3. Use of Uploaded Content
Uploaded photos and videos may be:
- Stored and displayed within the Service
- Reviewed and managed by authorized users within the Customer's organization
- Used by Brandcaptur for marketing, promotional, and demonstration purposes, with or without attribution, unless the Customer explicitly opts out in writing
Brandcaptur does not independently sell Customer content.
4. Data Sharing and Disclosure
We may share information:
- With service providers (e.g., hosting, storage, billing, analytics)
- To comply with legal obligations or lawful requests
- To protect the rights, safety, or property of Brandcaptur, Customers, or others
- In connection with a merger, acquisition, or sale of assets
We do not sell personal information.
5. Data Retention
- Content is retained according to Customer actions and platform policies
- Rejected assets may be automatically deleted after a defined retention period
- Account data may be deleted after subscription cancellation
- Customers are responsible for exporting data they wish to retain
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect information. However, no system is 100% secure, and we cannot guarantee absolute security.
7. California Privacy Rights
California residents may have the right to:
- Request access to personal information
- Request deletion of personal information
- Request correction of inaccurate information
- Opt out of certain data uses where applicable
Requests may be submitted to:
[Insert privacy email address]
We do not discriminate for exercising privacy rights.
8. Children's Privacy
The Service is not intended for individuals under 18. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted within the Service. Continued use constitutes acceptance.
10. Contact Information
Brandcaptur
A subsidiary of Propel Horizons LLC